Shipping Policy


toolpartsPro.com ensures every shipment in the fastest and least expensive available method while offering flat shipping based on the value of the order. Your order will be shipped via UPS or USPS ensuring fast and error free delivery. If you’ve ordered two or more items you may receive your orders in multiple boxes and on different days. However, there are no additional charges for split shipments.

Product Pricing & Description

We work hard to keep our prices, model numbers and descriptions up-to-date on the portal; however, some information on the website might be outdated. Please be advised that ToolPartsPro.com will not be responsible for such incorrect and/or typographical mistakes in pricing, model number and/or descriptions on the site and we reserve the right to make corrections without any notice. You will be informed about any change in the information before your order is processed; orders with incorrect prices will not be honored.


toolpartsPro.com Flat Shipping Rates:

Cart value  vs  Flat Shipping charges

$1- 25              $3.95
$26-50             $4.95
$51-99             $5.95
$100+              $6.95


Note:
Cart value is selling price of the product. Oversize and heavy items will be charged extra shipping and will be quoted separately.

Regular Shipping Time

toolpartsPro.com holds millions of dollars inventory at its two warehouses. Usually within 6-10 days all orders are processed and shipped at your home, shop or job site.

Order Tracking

Shortly after placing your order, you will receive an email with your invoice number (if a valid email address was supplied). During transit of your package, you may enter that number into our Order Tracking section to check your order status.


You will receive more than one confirmation email if your order is fulfilled in multiple shipments. Please save these email invoices for your records.

Order Claim

Any claims regarding your shipment must be filed with toolpartsPro.com within 3 business days of delivery. Claims filed after that time may not be honored.

Sales Tax

California residents must add an additional 7.75% sales tax to their order. Shipping is exempted from sales tax.

International Shipping Policy

toolpartsPro.com gladly accepts orders from all around the globe. However, our international shipping terms may vary depending on the destination and type of merchandise ordered.

Payments

We accept international orders only that are minimum worth of USD $500. Acceptable modes of payment are direct bank wire transfers (ETF) and PayPal only. We do NOT accept credit cards or check cards for international orders.

Independent freight / Free Shipping Policy

Please note that any flat-rate shipping charges or free shipping offers on toolpartsPro.com is applicable only on shipments within US. We do not process shipments outside US and Canada*. International recipients must have their own verified FedEx/DHL/UPS account OR use any independent freight service to collect orders either from our warehouse (located in Vista, California) or their chosen destination anywhere within US. Henceforth, recipients should contact their freight forwarders to connect the item to their destination country. toolpartsPro.com will not negotiate/contact with any freight service provider on customer's behalf.


* Under manufacturer's shipment policy, few merchandise are subjected to be shipped only within USA. In such cases, international recipients would be liable for independent freight and any legal issues.

Customs, Duties and Taxes

Your packages may be subject to the customs duties, fees and import taxes of the country to which you have your order shipped. These charges are always the recipient's responsibility and are levied once a shipment reaches to the destination country. toolpartsPro.com does not add any international tax, tariffs or duties to orders.


Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be as customs policies vary widely from country to country. You are also responsible for assuring that the product can be lawfully imported under all laws and regulations of the destination country.

Limitations

For products shipped internationally, please note that regular manufacturer warranty may not be applicable as is for US residents. Manufacturer service/repair options may not be available. Additionally, product manuals, instructions and safety warnings may not be available in destination country languages. Products (and accompanying materials) may not be designed in accordance with destination country standards, specifications and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate).